Testing for conflicts
Using any plugin or theme in WordPress can lead to conflicts with other plugins or themes you use on your website. It is important to note that only one theme can be active. If you use any Dev4Press plugin, and you run into a problem, see an error on the page, or something is not working as expected, it is important to first determine if there is a conflict with the theme you are using or some other plugin you are using.
Testing for conflicts is the first step in determining why you have a problem with any plugin or theme. The important thing to know is that if the conflict is related to URL rewrite rules, 404 pages, you need to clear permalinks between each step, simply by visiting Setting -> Permalinks page.
If you are using some form of cache, you need to clear cache between each step. It is recommended to disable all server or plugin-based cache methods to ensure that cache is not causing issues or to empty any cache that you might use whenever you disable or enable the plugin or theme.
Testing for plugin conflict with themes
To test for the conflict our plugins can have with the theme you are using, you need to do following:
- Active WordPress default TwentyFifteen (or TwentyFourteen, TwentyThirteen) theme.
- Check if the issue you had is still there.
- If the issue or error is now gone, the problem is with the theme you are using. If the problem is still there, test for the plugins conflicts.
Testing for plugin conflict with other plugins
To test for the conflict our plugins can have with plugins you are using, you need to do the following:
- Deactivate all plugins.
- Activate only Dev4Press plugin you want to test for conflict. If you need to test GD bbPress Toolbox Pro, you need to have bbPress plugin running too.
- Check if the issue you had is still there.
- If the issue or error is now gone, one of your other plugins is causing conflict.
- If the issue is still present, a problem is that with our plugin, and you need to use the Support forum to report the problem.
If the issue or error is gone with only our plugin running, you need to determine which plugin is causing conflict:
- Active other plugins one by one.
- When you activate one plugin, test for the issue you had.
- If the issue happens, then the last plugin you activated is causing the conflict.
- If nothing bad happens, go to the next plugin and start the test over.
Testing for theme conflict with plugins
This is basically the same as the test for plugin conflict with other plugins. Make sure Dev4Press theme is active.
- Deactivate all plugins.
- Check if the issue you had is still there.
- If the issue or error is now gone, one of your other plugins is causing conflict.
- If the issue is still present, the problem is then with our theme, and you need to use the Support forum to report the problem.
If the issue or error is gone with only our plugin running, you need to determine which plugin is causing conflict:
- Active plugins one by one.
- When you activate one plugin, test for the issue you had.
- If the issue happens, then the last plugin you activated is causing the conflict.
- If nothing bad happens, go to the next plugin and start the test over.