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Common Issues

Category: Common Issues

Why when quoted, emojis (or smileys) are displayed broken?

This happens because WordPress by default is replacing all emojis with images. This is done so that emojis would work in old browsers. But, the JavaScript used for this purpose can slow down the website, and it is messing with the page loading only to show very old and outdated images instead of the pretty emojis most browsers have today.

The only way to avoid the problem with quotes and emojis is to disable WordPress emoji replacing. To do that, install one of many plugins available to disable this WordPress ‘feature’, like Disable Emoji from WordPress.org repository.

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Some BuddyPress features break when I use BuddyPress Nuovo templates?

The problem is caused by the Italic BBCode due to the conflict with the Underscore templates system BuddyPress uses. There are two ways to solve this:

  • You can disable Italic BBCode (Forums -> Tools -> BBCodes -> Disable BBCodes) or,
  • You can limit BBCodes to the bbPress content only (Forums -> Tools -> BBCodes -> bbPress Only). If you do this, BBCodes will work only with bbPress topics, replies and forums.
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Some BuddyPress features break when I use BuddyPress Nuovo templates?

The problem is caused by the Italic BBCode due to the conflict with the Underscore templates system BuddyPress uses. There are two ways to solve this:

  • You can disable Italic BBCode (bbPress Toolbox -> BBCodes -> Disable BBCodes) or,
  • You can limit BBCodes to the bbPress content only (bbPress Toolbox -> BBCodes -> General -> Standard Settings -> bbPress Only). If you do this, BBCodes will work only with bbPress topics, replies and forums.
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Quotes are no longer working after update to WordPress 4.4

Due to the changes in the WordPress 4.4 and the way it handles shortcodes, some of the BBCodes (essentially they are shortcodes) in GD bbPress Toolbox Pro using shorthand method of writing them are no longer working. To fix the issue, you need to:

  1. Update to GD bbPress Toolbox Pro 4.0.5 or newer
  2. Open plugins Tools panel, and there you have WordPress 4.4 Update panel.
  3. Follow instructions and run the update

You are affected mostly for using Quote feature with BBCodes and some other BBCodes. It is advisable to run the update after you update to WordPress 4.4

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Why is this plugin display broken with my theme?

Plugin is adding own styling for the features it adds, but there is no way to make styles completely immune to other stylesheets or styles added by other plugins or theme. Many themes are adding styles that are very aggressive and they can be made to have higher priority in styling certain elements. In that case, a theme can cause issues with the plugin features styling.

The only solution is to identify the styles that are causing problems and add new styles to fix that. This has to be done for every theme that causes problems.

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Why is TinyMCE for topics and replies not looking OK?

TinyMCE is part of WordPress and it comes with own styles. GD bbPress Toolbox Pro loads an additional stylesheet for TinyMCE to solve common issues when TinyMCE is used on front end. But, depending on your theme that might not be enough. Some themes are adding very aggressive styling that targets elements in TinyMCE too (usually buttons), and these theme styles are causing problems.

The only solution is to find what styles theme is adding to cause the problems, and add extra styles to fix that, but that has to be done for every theme individually. Most themes are using proper styling that is not causing problems.

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Where can I see all attachment files?

All files attached in the forum are saved into WordPress Media Library. But, if you want to see only attachments, you can’t do that directly, since Library show all files saved. Toolbox plugin has own panel called ‘Attachments’ where you can see only files uploaded as attachments. You have there: thumbnail preview, name of upload, topic and forum where the file is attached and date and time. This grid shows all files. You can delete or unattach files. If file is unattached, it will be removed from topic/reply it was uploaded to, but it will be still in the media library for some later use.

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