Category: Copyright and Legal

Can I get refund for purchased product if it doesn’t work on my website?

We want all our customers to be satisfied with all our plugins and addons, so, we offer refunds to any unsatisfied customers up to 30 days after the purchase was made. For more information, check out our Refund Policy. After 30 days, a refund can’t be issued.

And, in many cases, the plugin doesn’t work due to the conflict with other plugins or themes. In many cases, we can fix our plugins to solve the issue, but very often, the problem originates in the third-party plugin that we can’t fix, and in such case, you need to consult the author of the third-party plugin.

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Can I get refund for purchased product if I am not satisfied with it?

We want all our customers to be satisfied with all our plugins and addons, so, we offer refunds to any unsatisfied customers up to 30 days after the purchase was made. For more information, check out our Refund Policy. After 30 days, a refund can’t be issued.

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Can I transfer my license to someone else?

Yes. If you have purchased a license for a client using your own email, you can transfer the license to the client. The transfer authorization must be sent from the email currently listed as the license owner. To start the transfer process, contact the support using this form.

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