Category: Common Issues
Why when quoted, emojis (or smileys) are displayed broken?
This happens because WordPress, by default, is replacing all emojis with images. This is done so that emojis would work in old browsers. But, the JavaScript used for this purpose can slow down the website, messing with the page loading only to show very old and outdated images instead of the pretty emojis most browsers have today.
Disabling WordPress emoji replacement is the only way to avoid the problem with quotes and emojis. To do that, install one of many plugins available to disable this WordPress ‘feature,’ like Disable Emoji from the WordPress.org repository. Or, if you use GD bbPress Toolbox Pro version 7.1 or newer, you can use the Features -> Tweaks -> Processing Content for Display -> Disable Smilies Conversion and set it to Enabled.
Some BuddyPress features break when I use BuddyPress Nuovo templates?
The problem is caused by the Italic BBCode due to the conflict with the Underscore templates system BuddyPress uses. There are two ways to solve this:
- You can disable Italic BBCode (Forums -> Tools -> BBCodes -> Disable BBCodes) or,
- You can limit BBCodes to the bbPress content only (Forums -> Tools -> BBCodes -> bbPress Only). If you do this, BBCodes will work only with bbPress topics, replies and forums.
Some BuddyPress features break when I use BuddyPress Nuovo templates?
The problem is caused by the Italic BBCode due to the conflict with the Underscore templates system BuddyPress uses. There are two ways to solve this:
- You can disable Italic BBCode (bbPress Toolbox -> BBCodes -> Disable BBCodes) or,
- You can limit BBCodes to the bbPress content only (bbPress Toolbox -> Features -> BBCodes -> bbPress Only). If you do this, BBCodes will work only with bbPress topics, replies, and forums.
Where are font related options in TinyMCE editor?
TinyMCE editor has two rows in the toolbar, but only first line is visible. Font related options are on the second line, and you need to enable it. To do that click on the button called ‘Toolbar Toggle’ as on the image here:
Why is this plugin display broken with my theme?
This content is intended for WordPress developers, and it may require coding knowledge of WordPress, PHP, and JavaScript. Code examples provided here may contain errors or needs some additional coding. Make sure to test the code before using it on a live website!
Plugin is adding own styling for the features it adds, but there is no way to make styles completely immune to other stylesheets or styles added by other plugins or theme. Many themes are adding styles that are very aggressive and they can be made to have higher priority in styling certain elements. In that case, a theme can cause issues with the plugin features styling.
The only solution is to identify the styles that are causing problems and add new styles to fix that. This has to be done for every theme that causes problems.
Why is TinyMCE for topics and replies not looking OK?
This content is intended for WordPress developers, and it may require coding knowledge of WordPress, PHP, and JavaScript. Code examples provided here may contain errors or needs some additional coding. Make sure to test the code before using it on a live website!
TinyMCE is part of WordPress and it comes with own styles. GD bbPress Toolbox Pro loads an additional stylesheet for TinyMCE to solve common issues when TinyMCE is used on front end. But, depending on your theme that might not be enough. Some themes are adding very aggressive styling that targets elements in TinyMCE too (usually buttons), and these theme styles are causing problems.
The only solution is to find what styles theme is adding to cause the problems, and add extra styles to fix that, but that has to be done for every theme individually. Most themes are using proper styling that is not causing problems.
Where can I see all attachment files?
All files attached in the forum are saved into WordPress Media Library. But, if you want to see only attachments, you can’t do that directly, since Library show all files saved. Toolbox plugin has own panel called ‘Attachments’ where you can see only files uploaded as attachments. You have there: thumbnail preview, name of upload, topic and forum where the file is attached and date and time. This grid shows all files. You can delete or unattach files. If file is unattached, it will be removed from topic/reply it was uploaded to, but it will be still in the media library for some later use.
How can I see errors logged for attachments upload?
All files users attach to topics or replies are stored in the media library. But, before that, they are all checked to determine if they are allowed (size, format). During upload, various problems can occur to break the upload or corrupt the files. All these problems and errors will result in the file not being uploaded, but instead, an error entry is generated and saved and later displayed with the topic or reply or in a log.
All errors can be seen on the Errors Log panel in the Toolbox admin menu. This panel grid looks similar to the Attachments panel but shows errors for every upload problem. This can help you to debug problems with the upload process. But, with GD bbPress Toolbox Pro 3.3 and newer attachments process is improved to show validation before upload so that oversized files or files with the wrong file type are prevented from uploading, and this will result in fewer errors during upload and less errors displayed in the errors log.
To configure the logging process, open bbPress Toolbox -> Features -> Attachments. There you have an options group, ‘Errors Logging.’ This has several options. The first option is used to activate the logging process. If this is disabled, no errors will be logged! After that, you have options to control who can see the errors. This is related to displaying errors in the topic or replying to inform about the errors on the front end. Normal users or visitors can’t see these logs; they are reserved for administrators, moderators, and topic/reply authors, and in the settings group, you can enable or disable this.
I am getting blank page or 500 Internal Server Error messages
The blank page is the same as getting the 500 Internal Server Error. This always points to errors that must be logged on your server.
You need to check your server error log to find the error: Getting PHP errors from the server.
Fatal Error – Allowed memory of size ### bytes exhausted…
This is a common server related issue and it means that your server is not giving enough memory for executing PHP script. This can be solved by increasing PHP Memory limit.
In some cases, server doesn’t allow setting memory limit over a preset hard limit, and such limitation can cause problems with some plugins that need more memory for some operations. In that case, you must contact your hosting provider for expanding the limit, or change host.