Category: Getting Started
Where can I find more information about rating shortcodes?
All the shortcodes can be generated using the Shortcodes Builder menu in the GD Rating System admin side menu, and you can simply select the values you need, and the builder will prepare the shortcode you can copy and use where you need them.
Does the plugin works with BuddyBoss Platform?
We do not support BuddyBoss Platform integration for any of our bbPress related plugins.
Dev4Press plugins for bbPress right now all require bbPress 2.6.2 or newer version, and old 2.5 versions of bbPress are no longer supported! BuddyBoss uses very outdated bbPress 2.5.12 (from 2017), and this means that Dev4Press plugins for bbPress will not allow activation with bbPress 2.5.x or BuddyBoss.
Even if the BuddyBoss gets updated to bbPress 2.6 or newer, we have no plans of supporting BuddyBoss with our plugins due to the changes they made to bbPress making proper support impossible.
This FAQ will be updated when something with bbPress or BuddyBoss changes in the future.
TLDR: Dev4Press plugins for bbPress can’t be used with the BuddyBoss platform.
Can I use this addon with GD Mail Queue Lite/Free version?
The addons are made for the GD Mail Queue Pro, and there are no plans to have addons supported in Lite/Free version.
Does this plugin replace wp_mail() function?
Most email sending plugins start by replacing wp_mail() function in WordPress making it hard for other plugins to do anything related to email sending. GD Mail Queue plugin doesn’t replace this function (or any other WordPress function), and it is relying on that core function to intercept and determine if the email should be turned in HTML or added to the queue.
Does the plugin supports other SMTP sending plugins?
But, GD Mail Queue has support for SMTP email sending, and you can add your SMTP server information for plugin to use for all emails and/or queue emails. If you need to use REST API for email sending or you want to use predefined SMTP sending services through PHPMailer, GD Mail Queue Pro supports several popular email services using official REST API libraries and SMTP sending to.
Does the plugin supports other REST API based sending plugins?
All plugins that send emails to various services using REST API or some other API to connect to services, are always replace wp_mail() function making it impossible for my plugin to detect emails and work with them. Also, GD Mail Queue can’t use third-party plugins to send emails, because there is no universal interface for this that all plugins can implement and use.
Does the plugin support BuddyPress?
If you use BuddyPress HTML emails feature, it will work as expected, and GD Mail Queue will handle these emails without turning them into HTML. You can also use an option in GD Mail Queue to force BuddyPress to send plain text emails and GD Mail Queue will turn them into HTML emails.
Should I use child themes included with the plugin?
Child themes provided with GD Knowledge Base Pro are not required. The plugin works with any theme, and child themes provided are examples to get you started with custom development in case you want to customise GD Knowledge Base Pro plugin templates. Using child themes is not recommended for non-developers.
If you want to add only styling changes, you can add your own custom CSS into your theme style.css file.
Can I use Dev4Press plugins on WordPress.com hosted websites?
WordPress.com allows installation of plugins only for websites in the WordPress.com Business plan. If you have free WordPress.com website, or you have paid account other then business, you can’t install plugins, and you can’t use Dev4Press plugins.
If you have WordPress.com Business plan, you can install and use Dev4Press plugins with some exceptions: Dev4Press Updater, GD Security Toolbox Pro and GD Press Tools Pro will not work. As for all other plugins, they should work fine. But, all the plugins that do work, can be used from WP Admin panel in the WordPress.com, they can’t integrate into WordPress.com own dashboard or editor.
But, due to the way the WordPress.com works, and the fact that it is a very closed system, we can’t provide support related to the server setup, and we can’t guarantee that all our plugins will work with WordPress.com as expected.
Does plugin works with WordPress MultiSite installations?
Yes. Plugin must be activated as Network Wide.
Can GD Rating System work with cache plugins?
Yes. Plugin includes Dynamic Load addon that will load rating blocks through AJAX. This addon is disabled by default, and if you use cache plugins, just enable this addon from plugin Settings -> Extensions panel.
Where can I download purchased plugin or addon?
The best place to start is from your Dev4Press Account Dashboard. There you can find the list of your purchases and licenses, and the page with the list of all available downloads.
Can I import data from other rating plugins?
Yes. GD Rating System supports import of rating data from:
- GD Star Rating
- WP PostRatings
- Yet Another Stars Rating
How can I upgrade from Lite to Pro version?
Easy. Disable Lite version of the plugin, and then install and activate Pro version. Pro version will pick up all the settings from Lite version.
What is a child theme?
The child theme is a theme that inherits the parent theme. It is a starting point in theme modification processes that will not affect parent theme, and all modifications will go into the child theme. This way you can start with the parent theme and make changes to it by adding all changes into child theme. More about child themes you can find here.
Why is Media Library required for attachments?
All attachments uploads are handled by the WordPress Media Library, and plugin uses native WordPress upload functions. When file is uploaded it will be available through Media Library. Consult WordPress documentation about Media Library requirements.
Does plugin support dynamic roles added by bbPress 2.2?
Yes, since GD bbPress Toolbox 1.4. But, when updating, you must recheck all plugin settings depending on roles, and select roles you want and save. When dynamic roles are used, normal WP roles are suspended.
Can I upgrade from Dev4Press free plugins for bbPress?
Yes. If any of these plugins (GD bbPress Attachments, GD bbPress Tools and GD bbPress Widgets) is active, GD bbPress Toolbox will disable them on activation.
Version 5.0.x of GD bbPress Toolbox Pro doesn’t disable the free plugins, and you need to disable them before activating GD bbPress Toolbox Pro. This will be addressed in 5.1 release.
Does plugin works with WordPress MultiSite installations?
Yes. Each site in the network can activate and use the plugin.