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FAQs

Category: Renewal

How the renewal process works?

To use a renewal discount (15% or 30%, depending on the license), you need to renew your license 30 days before the expiration date or up to 15 days after the expiration date. If you miss the renewal period, you must purchase a full license again if you want to continue to get updates and support.

One month before your license expires, you will get an email informing you about this, and you will get the purchase link for the renewal that is unique for you.

Make sure you always have a current email on record to ensure this email arrival.

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What do I get for renewing my license?

Renewal grants you 1 year of access to support forums, knowlegde base, and plugin download. This will ensure you receive plugin updates for compatibility with future releases of WordPress, and you will get new features for the plugin.

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Do I need to renew my license?

Yes. The annual (or renewal) license is valid for 1 year from the purchase date. An active license is needed for access to plugin updates, downloads, and access to support.

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