Why quoted content shows HTML tags?

In bbPress, only some user roles are permitted to post unrestricted HTML content. Other users can only use some basic set of HTML tags, and tags like UL, LI, DIV… will not work, and bbPress will save them as text, not HTML. Because of that, when you quote complex HTML content, tags normally not supported will be displayed as text, not HTML.

To fix this, you need to allow all user roles to use the expanded set of HTML tags. And to do that, open the GD bbPress Toolbox Pro Settings -> Various Tweaks -> Expand KSES allowed HTML tags and attributes -> Allowed tags list. Select box there have 3 options, first one is default bbPress set of HTML tags, and the other two include a wide range of supported HTML tags. You need to switch this option to second or third option.

But, there are some HTML tags that are not permitted (IFRAME, SCRIPT, STYLE) because in general, they can contain dangerous content, and when quoted, such tags will be escaped and saved as plain text. Because of that, quoting content that contains embedded content (FaceBook posts, Twitter tweets…), is not quotable.

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I don’t live in EU, why is VAT added on the checkout to the purchase price?

The system for detecting your country depends on the geolocation system to determine from which country purchase is made. This is mostly done through IP country detection. But, if you are using VPN service, and you set VPN to mask your IP with some EU country, during checkout you will be detected in that country, and VAT will be added. When making a purchase, do not use VPN.

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Why thumbs (or stars) are not showing after plugin upgrade?

When new plugin version is released, it usually contains changes to CSS and JavaScript. If you use some sort of cache (plugin for cache, server side cache, CDN), and depending on your system configuration, CSS and JS files can be cached, and even with new version of the plugin installed, old files can be served from cache.

Whenever you update the plugin, make sure to clear all cached data from cache plugin, server-side cache, CDN and finally browser cache.

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Why plugin loads FontAwesome icons font?

If you set the plugin to use FontAwesome icons for attachment icons and for the forum topic icons (for privacy and other things), plugin will load FontAwesome icons font from CDN. You can disable FontAwesome from loading from plugin Settings Panel -> JS/CSS Files -> CSS Files Loading -> FontAwesome. Also, make sure you switch to use images as icons from plugin Settings Panel -> Standard -> Icons -> For Icons Use -> Images.

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Can you nest BBCodes?

Yes. You can nest BBCodes as long as they are different types. You can have UL BBCode and inside it, you can have LI BBCodes.

And No. You can’t nest the same type of BBCodes. You can’t have UL inside another UL. Ordered or unordered list in HTML is allowed, and you can have UL, inside it several LI tags, and in those LI tags, you can have another UL. This will not work in WordPress, and BBCodes written like that will also fail to render properly. This will not change until WordPress fixes the issue.

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Why rating block alignment is not working?

Alignment for complex HTML elements can be a very tricky issue, and it largely depends on the container and styling it has. The plugin has options to add alignment classes to the rating block, but, these classes don’t include actual styling and they are meant to be styled individually for the theme used.

To center element, that element should have the width set. But, if you set width for the rating block, that block will no longer be responsive. The plugin automatically makes stars smaller for the rating block to fit the current screen with. Having fixed width set for the rating block will prevent the plugin from making it responsive.

You can use CSS for responsive breakpoints to set different widths, but that too depends on the theme (themes usually have different breakpoints and different grid systems), and it is best to style rating block alignment for each individual theme to make sure alignment works for your theme. Also, depending on the theme and the grid system use, there might be some other way to center elements.

Plugin alignment feature is only placeholder class name, styling must be defined for theme.

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Rating is working, but instead of stars I see letters S

If you don’t see stars, but instead there are letters S, this means that font with icons used by the plugin is not loaded by the browsers. The reason for this is that most likely your website is loading a font from CDN and some browsers are enforcing CORS policy. To get more information about it, and the solution on how to fix it, check out this article: Loading fonts from CDN.

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Why BBCodes are not working?

There are few reasons for BBCodes not working:

  1. You have disabled BBCodes in the plugin.
  2. You have disabled some of the BBCodes in the plugin.
  3. You are using some 3rd party plugin that is causing problems.

The plugin that is often causing problems with BBCodes is ‘bbPress Advanced Statistics’, and this plugin will disable all Shortcodes/BBCodes by default. Either configure it properly to allow shortcodes, or remove it.

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Why is Google not showing rich rating snippets for my website?

GD Rating System is adding fully functional and standardized rich snippet for rating or review, and you can test all your posts to confirm that rating snippet is correct. But, there is no way to influence Google to show the snippet inside search results. There is no way to know how, why and when Google displays rich snippet and even the big websites like IMDb or Amazon very often don’t have the rich snippets displayed.

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After one day, why I have still not received emails from Dev4Press?

Dev4Press website sends license emails and product download information within minutes after purchase is processed by the payment company. if you don’t get these emails for more than 24 hours, there are two usual reasons:

  1. Your email client software has classified Dev4Press as spam or junk, and you should check your Spam/Junk folder in email client for emails sent from Dev4Press Network <noreply@dev4press.com>.
  2. Your email provider has blacklisted Dev4Press.com and refuses to accept and deliver emails sent from Dev4Press.com. In that case, use the Contact Form and we will contact you from other email address about product delivery.
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Quotes are no longer working after update to WordPress 4.4

Due to the changes in the WordPress 4.4 and the way it handles shortcodes, some of the BBCodes (essentially they are shortcodes) in GD bbPress Toolbox Pro using shorthand method of writing them are no longer working. To fix the issue, you need to:

  1. Update to GD bbPress Toolbox Pro 4.0.5 or newer
  2. Open plugins Tools panel, and there you have WordPress 4.4 Update panel.
  3. Follow instructions and run the update

You are affected mostly for using Quote feature with BBCodes and some other BBCodes. It is advisable to run the update after you update to WordPress 4.4

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Where are font related options in TinyMCE editor?

TinyMCE editor has two rows in the toolbar, but only first line is visible. Font related options are on the second line, and you need to enable it. To do that click on the button called ‘Toolbar Toggle’ as on the image here:

How to open second TinyMCE toolbar row
How to open second TinyMCE toolbar row
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Why is this plugin display broken with my theme?

Plugin is adding own styling for the features it adds, but there is no way to make styles completely immune to other stylesheets or styles added by other plugins or theme. Many themes are adding styles that are very aggressive and they can be made to have higher priority in styling certain elements. In that case, a theme can cause issues with the plugin features styling.

The only solution is to identify the styles that are causing problems and add new styles to fix that. This has to be done for every theme that causes problems.

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Why is TinyMCE for topics and replies not looking OK?

TinyMCE is part of WordPress and it comes with own styles. GD bbPress Toolbox Pro loads an additional stylesheet for TinyMCE to solve common issues when TinyMCE is used on front end. But, depending on your theme that might not be enough. Some themes are adding very aggressive styling that targets elements in TinyMCE too (usually buttons), and these theme styles are causing problems.

The only solution is to find what styles theme is adding to cause the problems, and add extra styles to fix that, but that has to be done for every theme individually. Most themes are using proper styling that is not causing problems.

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