If your website and server meet the product requirements, and if the problem is not caused by the third party plugins or themes, and if you have worked with the Dev4Press support to fix the problem, and the problem is still there, and our plugin is not working for you, yes, you can get the refund.
No. If you are not sure about our products, before you make a purchase, you can request to test it through our test website. That way you can see if the product is right for you or not. If you want to test any product, you need to fill request demo form, and demo website will be created within 48 hours.