• Creator
    Topic
  • #59888
    dermes
    Participant

    How do I tie my product license to my account at dev4press.com?
    We have purchased the BBX Toolbox Premium plugin but since it’s not tied to my account I can’t access the appropriate forum.
    I have found a bug in the code in that plugin and would like to report it in the plugin forum.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Author
    Replies
  • #59889
    MillaN
    Keymaster

    Plugin license is tied to the account it made the purchase. How can you have downloaded the plugin without access to that account? Only the account owner can use the account and the license, download the plugin and get access to the forums.

    Dev4Press - Premium plugins for WordPress.

    #59890
    dermes
    Participant

    We purchased the plugin on my colleagues e-mail but I registered the account here in my e-mail.
    Should I ask him to login instead? Or could we transfer the license to my account since I will be working with it?

    #59893
    Erik Phersson
    Participant

    I’m the colleague of dermes, I’ll post the bug report in the GD BBX Toolbox Premium forum instead.

    #59896
    MillaN
    Keymaster

    If you still need to transfer the license to another account, you need to contact me from your Dev4Press Dashboard contact form.

    Dev4Press - Premium plugins for WordPress.

Viewing 4 replies - 1 through 4 (of 4 total)
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