is there any integration with the UAM plugin (User Access Manager) as I would guess this is the problem. UAM file protection enabled.
Upload file works!
File is in /uploads/… folder!
File shows up in Media Library! but no preview pic
admin can not access it on front end
uploader can not access it on front end
Is there a way to define a dedicated folder for these attachments underneath ‘/uploads’ to use a separate .htaccess file for them?