- This topic has 6 replies, 2 voices, and was last updated 2 months, 1 week ago by .
We’ve been using GD Mail Queue for a few months now, and are very happy with the plugin. We’ve queued and sent almost 20,000 emails by now.
However, unfortunately some emails are tagged with the status “Sending Failed”. When opening the log, there is no reason mentioned why the sending failed. We checked with our SMTP email provider, and they claim the emails never reached their server.
Is there a way I can see why the email failed to send? Can I debug this further? Some of the emails that are sent are order confirmations and password resets, so it’s really important we can fix this issue.
I’d love to keep using this plugin. Looking forward to your reply.
Thanks in advance!
- You must be logged in to reply to this topic.