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WordPress critical error when trying to change basic settings

Published on: January 2, 2023 at 1:36 pm · By: floriano34

Hello and happy new year! I am considering purchasing this plugin for one of the websites i am working on but before going for the pro version i had to give a try to the lite version. Problem i am encountering is that when i am trying to change the basic settings for users that are allowed to create a poll I am getting a WordPress critical error that looks like this:

{Error Details
An error of type E_ERROR was caused in line 102 of the file /nas/content/live/evedefiexchstg/wp-content/plugins/gd-topic-polls/core/admin/Plugin.php. Error message: Uncaught Error: Class “Dev4Press\Plugin\GDPOL\Admin\PostBack” not found in /nas/content/live/evedefiexchstg/wp-content/plugins/gd-topic-polls/core/admin/Plugin.php:102
Stack trace:
#0 /nas/content/live/evedefiexchstg/wp-content/plugins/gd-topic-polls/d4plib/dev4press/core/admin/Plugin.php(389): Dev4Press\Plugin\GDPOL\Admin\Plugin->run_postback()
#1 /nas/content/live/evedefiexchstg/wp-content/plugins/gd-topic-polls/d4plib/dev4press/core/admin/Plugin.php(397): Dev4Press\v38\Core\Admin\Plugin->load_post_get_back()
#2 /nas/content/live/evedefiexchstg/wp-content/plugins/gd-topic-polls/d4plib/dev4press/core/admin/menu/Plugin.php(77): Dev4Press\v38\Core\Admin\Plugin->screen_setup()
#3 /nas/content/live/evedefiexchstg/wp-includes/class-wp-hook.php(308): Dev4Press\v38\Core\Admin\Menu\Plugin->current_screen(Object(WP_Screen))
#4 /nas/content/live/evedefiexchstg/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)
#5 /nas/content/live/evedefiexchstg/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#6 /nas/content/live/evedefiexchstg/wp-admin/includes/class-wp-screen.php(424): do_action(‘current_screen’, Object(WP_Screen))
#7 /nas/content/live/evedefiexchstg/wp-admin/includes/screen.php(243): WP_Screen->set_current_screen()
#8 /nas/content/live/evedefiexchstg/wp-admin/admin.php(212): set_current_screen()
#9 {main}

Please advise on the steps i need to take to troubleshoot this error. If needed i can create a specific user for you to have a look if you think that’s needed.
Thanks in advance for your help.

Viewing 3 replies - 1 through 3 (of 3 total)
  • #75101


    This is related to server configuration and the mismatch of some file names. I traced the problem to how WordPress SVN for plugin deployment is storing files, and I have deployed the fix to some file names. Just get the latest 2.0.1 version from WordPress, and it should have the problem resolved.


    Dev4Press - Premium plugins for WordPress.

    1 user thanked author for this post.
  • #75102

    Actually, i’ll take it back, it seems there was an update to 2.0.1 for the plugin that solved the issue. If you think the error above is something useful then let me know.

  • #75103

    Wow, i wrote my reply without seeing yours. Excellent support, i am baffled! Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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