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Ratings not showing on pages already created pre plugin install?

Published on: October 31, 2017 at 6:15 pm · By: micatuca
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Topic
#57313

Hi,

We are testing your plugin pre pro purchase and can only see the star rating options available on new pages we create, we’ve tested this on two sites, do you know what could be causing this and do you have a private support forum?

Cheers

Viewing 8 replies - 1 through 8 (of 8 total)
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Replies
  • #57314

    Hi,

    I would need more information, but what you describe is not likely to happen due to the plugin. The plugin has no feature that limits rating to pages create after plugin installation.

    Milan

    Dev4Press - Premium plugins for WordPress.

  • #57323
    This reply has been marked as private.
  • #57325

    Your initial question was not correct. The page you reference is set as your front page and that is very different matter. Plugin automatic method for adding ratings work for single pages, and when the page is used as the front page, some conditions are not set as expected. You need to add rating block in such page manually using functions in the template.

    Dev4Press - Premium plugins for WordPress.

  • #57330

    Cheers,

    You need to add rating block in such page manually using functions in the template.

    Could you explain what this means? We have already manually gone into the page and selected options within the page?

  • #57333

    You need to integrate rating function into the page template. There are examples and articles in the knowledge base on that subject.

    Dev4Press - Premium plugins for WordPress.

  • #57335

    Hi again,

    Could you point us in the right direction, I can’t seem to find the correct article.

    Also, do we need to use some css to achieve what we want, why isn’t it already built in?

    Thanks

  • #57337

    Last example on the page, it should go into the loop: https://support.dev4press.com/kb/article/manually-add-rating-block-with-php/. You don’t need any extra CSS.

    Dev4Press - Premium plugins for WordPress.

  • #57356

    Cheers!

Viewing 8 replies - 1 through 8 (of 8 total)
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