Replying to post – image upload not working

This topic contains 12 replies, has 2 voices, and was last updated by  MillaN 1 year, 2 months ago.

  • Creator
    Topic
  • #52313

    dspencer0
    Participant

    We are having an issue with people responding to forum posts not being able to upload an image. They go through the process, assign and image to upload, submit their post, the text appears in their reply, but the image doesn’t show.

    The image upload works fine if you create a new post, it’s just people replying that are having the issue. Any ideas?

    Thanks 🙂

    Topic Information
Viewing 12 replies - 1 through 12 (of 12 total)
  • Author
    Replies
  • #52314

    MillaN
    Keymaster

    I can’t reproduce such issue. I will do some testing again, but this can be caused by something related to your website that affects bbPress maybe. I will let you know when I know something more about the possible cause for this.

    Dev4Press - Premium plugins for WordPress.

    #52315

    dspencer0
    Participant

    Ok, thank you MillaN

    #52342

    dspencer0
    Participant

    Did you manage to find a solution to this MillaN?
    We have found a work around…if you edit your reply, then you can upload an image and it displays. Issue remains for normal replies however, which isn’t ideal

    #52344

    MillaN
    Keymaster

    I will be testing this over the weekend.

    Dev4Press - Premium plugins for WordPress.

    #52442

    dspencer0
    Participant

    Did you have any luck over the weekend MillaN?

    #52443

    MillaN
    Keymaster

    So far, nothing. It works on my end. Can you tell me if you are using default WordPress themes or some theme that has custom bbPress templates?

    Dev4Press - Premium plugins for WordPress.

    #52478

    dspencer0
    Participant

    It’s a WP theme we’ve built from scratch and it’s using the default bbPress template

    #52479

    MillaN
    Keymaster

    OK, I will test some more, maybe there is some obscure thing I am missing. I hope to let you know in the next day or two.

    Dev4Press - Premium plugins for WordPress.

    #52480

    dspencer0
    Participant

    Thank you

    #52481

    MillaN
    Keymaster

    I run many tests, using different accounts, different file types, sizes… And it works, upload of files to replies works as it should. If the file is too big, plugin will display error instead of the uploaded file. All tests done with WP 4.4.2 and WP 4.5.1 with bbPress 2.5.9 and latest GD bbPress Attachments plugin version. Works even with the threaded / nested replies.

    I really don’t know why it is not working for you, but it might be the problem with some other plugin, so you should try to do some troubleshooting: https://support.dev4press.com/kb/article/testing-for-conflicts/.

    Dev4Press - Premium plugins for WordPress.

    #52486

    dspencer0
    Participant

    We’ve just test it again and the image uploads are working for the keymaster accounts, but we can’t get this to work for participants. All relevant tick boxes are ticked. (see attached)

    I’m also struggling to get lightbox to work.

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    #52493

    MillaN
    Keymaster

    I can’t reproduce the problem. Try the troubleshooting I suggested.

    Dev4Press - Premium plugins for WordPress.

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